Catalytics Datum Solutions Private Limited                                                                                                  Last updated: 19.09.26

These Terms and Conditions ("Terms") govern access to and use and browsing of only the website platform and any data analytics, APIs, dashboards, or AI agent services (collectively, the "Services") provided by Catalytics Datum Solutions Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at B-207, Abhee Lakeview, Serenity Layout, Sarjapur Main Road, Bangalore, 560035, India] ("Company", "we", "us", or "our"). By accessing this website or using the Services, creating a subscription with the us, or clicking "I Agree," you ("User", "you") agree to be bound by these Terms. If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to that organisation.

 If you do not agree to these Terms, do not access or use the Services.
1. Description of Services
Catalytics Datum Solutions provides data analytics, business intelligence, and agentic AI tools (commercial tools and open source tools) concerning growth, profitability, marketing Rol, demand & supply chain, customer experience management through some customizable business KPIs through its multiple products ​
Note: We may add, modify, suspend, or discontinue any feature of the Services at our discretion, with reasonable notice where the change is material.
2. Eligibility and Account Registration
2.1 You must be at least 18 years old and capable of entering into a binding contract under the Indian Contract Act, 1872, to use the Services.
2.2 You agree to provide accurate, current, and complete information during registration and to keep it updated.
2.3 You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@catalyticsdatum.com of any unauthorised use.

3. Autonomous AI Agents and Automated Decision-Making
This section is specific to our agentic AI capabilities and requires your careful attention.
3.1 Nature of Agentic Actions. Where you enable AI agents to take Agentic Actions, you acknowledge that such agents operate based on probabilistic models and may act on instructions, connected data, and configurations in ways that are not always fully predictable.
3.2 User Responsibility and Review. You are solely responsible for: (a) configuring appropriate permissions, guardrails, and approval checkpoints for any agent you deploy; (b) reviewing agent outputs and actions before relying on them for decisions with legal, financial, operational, or safety consequences; and (c) any consequences arising from actions taken by an agent operating under your account, configuration, or instructions.
3.3 No Guarantee of Accuracy. Outputs generated by our analytics tools or AI agents (including insights, predictions, summaries, code, or recommendations) are provided for informational and decision-support purposes only. We do not guarantee the accuracy, completeness, or fitness of any output for a particular purpose, and such outputs do not constitute professional financial, legal, medical, or investment advice.
3.4 Third-Party Integrations. Where an agent is authorised to interact with third-party systems (e.g., CRMs, payment systems, cloud infrastructure) via API keys or credentials you provide, you are responsible for the scope of access granted and any resulting actions, charges, or data changes in those third-party systems.
3.5 Human Oversight Recommended. For any Agentic Action with irreversible, financial, or safety-critical consequences, we strongly recommend configuring a human-in-the-loop approval step. We are not liable for outcomes arising from your decision to bypass such safeguards.

4. Data Processing, Privacy, and the DPDP Act, 2023
4.1 Our collection, use, storage, and processing of personal data is governed by our Privacy Policy attached herewith, which forms part of these Terms.
4.2 Where we process personal data of individuals in India in connection with the Services, we do so as a "Data Fiduciary" (or "Data Processor," as applicable) under the Digital Personal Data Protection Act, 2023 and its Rules. We will implement reasonable security safeguards and honour applicable data principal rights as required by law and as further described in our Privacy Policy.
4.3 Customer Data. As between you and us, you retain ownership of the data you upload, connect, or generate through the Services ("Customer Data"). You grant us a limited, non-exclusive licence to process Customer Data solely to provide, maintain, and improve the Services.
4.4 Model Training. "We may use de-identified, aggregated Customer Data to improve our models and Services, as described in our Privacy Policy."
4.5 You represent that you have all necessary rights and consents to upload and process any data (including personal data) you provide through the Services.
4.6 All infromation. solutions and tools displayed on our website is covered is the sole property of the Company, any visible information or data which is available to our users is within the IP rights and absolute proprietorship of the Company. Any infromation on this site which is used to create any other solution without due consent of the company for personal/commercial purposes shall amount to data infringement and breach of the terms which shall be subject to civil and other damages.

5. Acceptable Use
You agree not to:

• Use the Services for any unlawful purpose or in violation of applicable Indian law, including the Information Technology Act, 2000, and rules made thereunder;

• Upload data you do not have the right to use, or that infringes third-party intellectual property or privacy rights;

• Attempt to reverse-engineer, decompile, or extract underlying models, source code, or algorithms;

• Use AI agents to generate or disseminate misleading, defamatory, unlawful, or harmful content;

• Interfere with or disrupt the integrity or performance of the Services, including via scraping, load-testing without authorisation, or introducing malicious code;

• Use the Services to build a directly/indirectly competing product without our written consent;

• Circumvent usage limits, rate limits, or access controls.

We reserve the right to suspend or terminate accounts that violate this section and claim damages of the rights to use are violated.

6. Intellectual Property
6.1 All rights, title, and interest in the Services, including our software, models, algorithms, trademarks, and documentation, remain the exclusive property of Catalytics Datum Solutions Private Limited or our licensors. Nothing in these Terms transfers any such rights to you.
6.2 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business purposes during the term of your subscription.
6.3 Outputs. Subject to Section 3.3 (No Guarantee of Accuracy), you own the reports, dashboards, and outputs generated specifically from your Customer Data, excluding our underlying models, templates, and proprietary methodologies.

7. Fees and Payment (if applicable)
7.1 Fees for paid plans are as set out in the applicable order form, pricing page, or subscription agreement, exclusive of applicable taxes (including GST).
7.2 Fees are billed in advance on a [monthly/annual] basis and are non-refundable except as required by law or as expressly stated in an order form.
7.3 We may suspend access to the Services for non-payment following [7 Seven working days] written notice.
7.4 We may revise pricing with at least [30] days' prior notice; continued use after the effective date constitutes acceptance.

8. Disclaimers
8.1 The services, including all analytics outputs and agentic actions, are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted/error-free operation.
8.2 We do not warrant that the Services will be free of bugs, vulnerabilities, or that AI-generated outputs will be accurate, complete, or suitable for your specific use case. You are responsible for independently verifying critical outputs before acting on them.

9. Limitation of Liability
9.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, INCLUDING ANY ACTIONS TAKEN BY ANY OFFERED SOLUTIONS
9.2Nothing in these Terms excludes liability that cannot be excluded under applicable Indian law.

10. Indemnification
You agree to indemnify and hold harmless Catalytics Solutions Private Limites, its officers, directors, and employees from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) your Customer Data or use of Agentic Actions; (c) your violation of applicable law; or (d) your infringement of any third-party rights.

11. Intermediary Status (Information Technology Act, 2000)
Where the Services enable Users to upload, store, or transmit content or data through the platform, [Company Name] acts as an "intermediary" as defined under Section 2(1)(w) of the Information Technology Act, 2000, and is entitled to safe-harbour protection under Section 79, subject to compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and any amendments thereto. We have appointed a Grievance Officer as detailed in Section 15.

12. Term, Suspension, and Termination
12.1 These Terms remain in effect for as long as you use the Services.
12.2 We may suspend or terminate your access immediately, with or without notice, if you breach these Terms, pose a security risk, or as required by law.
12.3 You may terminate your account at any time by [contacting support / using the account settings].
12.4 Upon termination, your right to access the Services ceases. We will retain or delete your Customer Data in accordance with our Privacy Policy and applicable law.

13. Confidentiality
Each party agrees to protect the other's confidential information with the same degree of care it uses for its own confidential information (and no less than reasonable care), and not to disclose it to third parties except as required to perform its obligations under these Terms or as required by law.

14. Governing Law and Dispute Resolution
14.1 These Terms are governed by the laws of India.
14.2 Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. Failing resolution within [30] days, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, seated in Bengaluru, conducted in English, before a sole arbitrator appointed by mutual agreement.
14.3 Subject to Section 14.2, the courts at Bangalore shall have exclusive jurisdiction over matters not subject to arbitration.

15. Grievance Officer
In accordance with the Information Technology Act, 2000, and rules made thereunder, the contact details of the Grievance Officer are paramateria to the details shared herewith the Privacy Policy.

17. General Provisions
17.1 Entire Agreement. These Terms, together with the Privacy Policy and any applicable order form, constitute the entire agreement between you and Catalytics Datum Solutions Private Limited.
17.2 Severability. If any provision is held invalid or unenforceable, the remaining provisions continue in full force.
17.3 No Waiver. Failure to enforce any provision does not constitute a waiver of that provision.
17.4 Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
17.5 Force Majeure. Neither party is liable for delays or failures due to causes beyond its reasonable control.

18. Contact Us
For questions about these Terms, contact us at: support@catalyticsdatum.com